The AI WhatsApp Assistant for Schools, Apartment Associations & Service Teams
ChatSphere connects an AI assistant to your WhatsApp Business number, so routine questions, reminders, and requests get handled instantly — day or night — while your team focuses on the work only people can do.
We're open 8:00 AM – 2:00 PM tomorrow. Anything else I can help with?
Can you pass a leave request to my class teacher?
Done — I've logged the request and notified your teacher directly.
How it works
One number, every routine conversation covered
ChatSphere sits on top of your existing WhatsApp Business number and understands what people are asking for — then answers, routes, or logs it automatically.
Understand
Reads intent, not just keywords — working out whether it's a question, a request, or something that needs a human.
Respond
Pulls from your FAQs, records, and policies to reply accurately, without waiting on office hours.
Route
Forwards requests and information to the right person on your team, with full context attached.
Real use cases
Useful from day one, without another app
ChatSphere helps organisations automate the messages they already handle every day through WhatsApp.
📢
Announcements & broadcasts
Send holidays, circulars, reminders and important updates to the right group using approved WhatsApp templates.
💳
Fee and payment reminders
Share personalised payment reminders, due dates and secure payment links without manually messaging each person.
🤖
24/7 FAQ assistant
Answer common questions about timings, documents, schedules, services and policies instantly, even outside office hours.
🔁
Requests routed to staff
Collect leave requests, appointment queries, document submissions or service requests and forward them with context.
🏢
Apartment maintenance collection
Send each resident a maintenance reminder and secure payment link on WhatsApp, then automatically update the association's payment register after a confirmed payment.
For apartment associations
Maintenance collection on WhatsApp, with payments going directly to the association
Residents receive a personalised reminder and payment link on WhatsApp. They pay through the association's approved payment gateway; ChatSphere then confirms the payment and updates the payment record.
1. Send the due reminder
ChatSphere reads the approved resident and dues register, then sends a WhatsApp reminder with the flat number, month and payable amount.
2. Pay on a secure gateway
The resident clicks Pay Now and completes UPI, card or net-banking payment on PhonePe, Bank of Baroda or another association-approved gateway.
3. Confirm and reconcile
After the gateway confirms success, ChatSphere updates the association's payment register and sends a WhatsApp confirmation or receipt.
Clear payment responsibilityThe apartment association is the merchant of record and receives the settlement in its own bank account. ChatSphere is the technology platform and does not hold, receive or settle residents' funds.
ChatSphere ("we", "us") provides an AI-powered messaging assistant that businesses connect to their own WhatsApp Business number. This policy explains what information we handle and how.
Information we process
Messages sent to and from a connected WhatsApp Business number, solely to generate and deliver responses.
Basic business account details needed to configure and operate the assistant (business name, contact details, phone number).
Operational data such as message timestamps and delivery status, used for reliability and support.
For an association that enables payment collection, limited payment-reference and status information needed to show whether a maintenance payment has succeeded, failed or is pending. Card, UPI PIN and bank-login credentials are handled by the payment gateway and are not collected by ChatSphere.
How we use it
Information is used only to operate the assistant for the business that connected it — generating replies, routing requests, and maintaining service reliability. We do not sell message content or contact information to third parties.
Data sharing
Message data is shared only with the infrastructure providers necessary to run the service (such as Meta's WhatsApp Business Platform and our AI processing provider), strictly to deliver the assistant's functionality. Payment information is shared only with the association and its approved payment gateway where needed to create, confirm or reconcile a payment.
Your choices
A business using ChatSphere can request deletion of its stored data at any time by contacting us at the email below.
Contact
Questions about this policy can be sent to chatsphereinfo@gmail.com.
By using ChatSphere, a business agrees to the following terms.
Service description
ChatSphere connects to a business's own WhatsApp Business Account to provide automated, AI-generated responses and message routing. The business remains the owner of its WhatsApp Business Account and messaging relationship with its customers.
Acceptable use
The service must not be used to send unsolicited messages or violate WhatsApp's own Business and Commerce Policies.
Businesses are responsible for the accuracy of information (FAQs, fee details, policies) supplied to the assistant.
Availability
We aim for high reliability but do not guarantee uninterrupted service, as delivery also depends on third-party platforms including Meta's WhatsApp Business Platform.
Payment collection for apartment associations
Where ChatSphere sends a maintenance payment link, the relevant apartment association is the merchant and controls the payment amount, refund decision and settlement account. ChatSphere provides message automation and payment-status updates only; it does not act as the recipient, holder or settlement agent for residents' funds.
Changes
These terms may be updated from time to time; continued use of the service after changes constitutes acceptance.
Contact
Questions about these terms can be sent to chatsphereinfo@gmail.com.
ChatSphere provides the WhatsApp communication and automation layer for participating apartment associations. Maintenance charges, late fees and any other association dues are collected by the relevant apartment association, which is shown to the resident before payment.
Merchant and settlement
The relevant apartment association is the merchant of record. Payments are made on its approved payment gateway and are settled directly to the association's registered bank account. ChatSphere does not receive, hold or settle resident payments.
Payment confirmation
A payment is treated as successful only after confirmation is received from the payment gateway. A WhatsApp confirmation is sent after the association's payment record is updated. If money is debited but confirmation is not received, the resident should not pay again and should contact the association or ChatSphere support with the payment reference.
Refunds and corrections
Refunds, duplicate-payment reversals and corrections are decided and authorised by the relevant apartment association. Once the association approves a refund, it will be initiated through the original payment method within 7 working days. Bank or payment-network processing time may add further time before the amount appears in the resident's account.
Cancellation
Residents may contact the association before making payment if a maintenance demand appears incorrect. A completed payment cannot be cancelled directly through ChatSphere; the association will review it and process any approved correction or refund under this policy.
Support
For payment or maintenance queries, residents should first contact their apartment association's office or the contact details shown in the payment reminder. For technical assistance with a ChatSphere payment link, write to chatsphereinfo@gmail.com or WhatsApp +91 93456 73590.